Consumer Campaign & Brand Partnership: The British Museum & ʻŌlelo Hawaiʻi

Europeans know Hawaiʻi's beaches but rarely understand its history. Emotive Travel Marketing partnered with the UK's most-visited museum on a landmark exhibition, 'Hawaiʻi: A Kingdom Crossing Oceans', then built an integrated campaign and trade programme to maximise a rare cultural moment — delivering 50 million impressions, reaching 80,000 culturally engaged visitors and launching Hawaiʻi as a new destination for a UK operator.

From gallery to gateway: turning a five-star cultural exhibition into travel inspiration through an integrated, multichannel campaign spanning travel trade, consumer marketing and PR

Client: Hawaiʻi Tourism Europe (Hawaiʻi Tourism Authority)   

Market: UK & Germany

Partners: Trailfinders (UK), Journeyscape (UK) & Fairflight (Germany)

Timeframe: September 2025 - June 2026

Services: Cultural partnership brokering, PR, integrated campaign (ʻŌlelo Hawaiʻi), trade activation, tour operator co-op

Headline Results:

  • Five-star Guardian review and ~80,000 exhibition visitors

  • 50 million campaign impressions valued at c. £170,000

  • 13,300 entries to the Journeyscape holiday competition

The Challenge: 

Hawaiʻi's cultural depth is largely invisible to European audiences, who know the beaches but not the kingdom. When the British Museum planned Hawaiʻi: A Kingdom Crossing Oceans — marking the 200th anniversary of King Kamehameha II and Queen Kamāmalu's 1824 visit to London — the opportunity was clear, but so was the risk: a sponsorship that sat politely on an acknowledgement panel would change nothing.

Our Approach: 

Emotive Travel Marketing negotiated a strategic partnership with the UK's most-visited museum, then built an integrated programme to make it work across every discipline. We wrapped the exhibition in the ʻŌlelo Hawaiʻi campaign — rooted in Hawaiian language and proverbs, delivered digitally by our agency partner Story9 under ETM's direction across CTV, premium travel titles, Meta and DOOH, including geo-targeted retargeting of exhibition attendees. And we used the museum as a platform for trade and media activation, so the cultural moment converted into commercial relationships.

What We Did: 

  • Brokered and managed the sponsorship: visual identity crediting, website recognition, gift shop curation of Hawaiian products, and coordinated PR
  • Launched the ʻŌlelo Hawaiʻi campaign in tandem with the exhibition, with Trailfinders (UK) and Fairflight (Germany) as booking partners — German delivery via New Age Marketing as part of the ETM team
  • Hosted nine senior product managers (Kuoni, Trailfinders, Virgin Atlantic Holidays, ITC, Journeyscape, Original Travel, America As You Like It and the CEO of Visit USA UK) on an exclusive after-hours, curator-led tour of the exhibition, followed by a hosted Hawaiian street food dinner — extending the cultural storytelling beyond the gallery and deepening key trade relationships
  • Secured behind-the-scenes museum experiences, exhibition preview invitations and complimentary access for tour operator guests and press as ongoing partnership benefits
  • Activated Journeyscape — a UK operator that launched Hawaiʻi as a destination during the partnership — through a holiday competition and homepage contra package
  • Coordinated press access, previews and pitches throughout the five-month run

Results:

PR / Partnership: The exhibition opened to a five-star review in The Guardian and four stars in The Times and The Telegraph, reaching ~80,000 culturally engaged visitors and enabling ~50 million campaign impressions valued at c. £170,000. It was the museum's first exhibition to feature ʻŌlelo Hawaiʻi throughout.

Consumer: The ʻŌlelo campaign exceeded KPIs in both markets: UK video completion averaged 81.5% (92.4% on CTV), slider interaction 4.67% vs a 2% KPI, retargeting CTR 1.14%; German retargeting delivered 0.63% CTR vs a 0.25% KPI. Museum-amplification activity achieved a 7% interaction rate. [Trailfinders/Fairflight booking results due 7 July — to add.]

Trade: An after-hours, curator-led tour and hosted dinner for nine key product managers turned the exhibition into a relationship platform; Journeyscape launched Hawaiʻi as a new destination, with its competition drawing 13,300 entries.

“Working with the Hawaiʻi Tourism Europe and the British Museum on our Hawaiʻi launch campaign was a fantastic experience. The Hawaiʻi Tourism Authority was instrumental throughout both the development and launch of our Hawaiʻi programme, providing invaluable support, insight and destination expertise.”

Dominique Kotsias, Product Manager, Journeyscape

Explore another Hawaiʻi success story: The People. The Place. The Hawaiian Islands.

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